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This page will provide instructions on how to ship in products that need to be repaired. We work on all brands of Sewer Cameras, Hydro Jetters, Locators, & Drain Machines. You must fill out the RMA  below prior to shipping in your products. If products are shipped without sending this form they will be refused. If you have any questions regarding the form you can contact our service center at

949-595-0340. 

 

Shipping Instructions

1. If you choose to use packing peanuts, please be sure to encase your equipment in a protective bag. Dust from packing peanut material can have detrimental effects on electronics. 

 

2.) If equipment is not cleaned prior to shipment a $49.00 cleaning fee will be assesed at the time of diagnosis. It is very difficult to diagnose equipment covered in grease, drain sludge, etc. 

 

3.) If your equipment is not packaged properly and damage is incurred during shipment, The Sewer Camera Center will not be responsible for these damages. 

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***** By signing the RMA below electronically you are authorizing The Sewer Camera Center to inspect and test your equipment. Your Signature below confirms that you understand that this is a request for warranty or standard repair. This form does not imply any discounts or refunds at any time. *****

 

MAKE SURE YOUR COMPANY NAME AND CONTACT  NAME ARE ON THE OUTSIDE OF THE BOX OR PACKAGE WILL BE REFUSED.

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Please fill out the form below, if you have any questions regarding the form please call the number listed above. We diagnose all equipment for free, you will be called once the equipment arrives and has been diagnosed. 

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Once Form is Submitted please ship equipment to:

The Sewer Camera Center

Attn: Repair Center

23011 Moulton Pkwy Ste A-3

Laguna Hills, CA 92653

 

MAKE SURE YOUR COMPANY NAME AND CONTACT  NAME ARE ON THE OUTSIDE OF THE BOX OR PACKAGE WILL BE REFUSED.

 

The detailed questions at the bottom are required to submit the from. They mostly pertain to Sewer Inspection Cameras. If you are shipping in a Locator, Drain Machine, or Hydro Jetter please click Not Applicable.